Welcome
WELCOME TO MY PORTFOLIO
I am Jilson Joseph
I am a UX & product designer specialising in accessibility, with a background in service design, design systems, user journeys, product psychology, and gamification
“The real customer experience happens beyond the screen 💛 “
Here’s the spread of my core skills
This will help you understand what my core skills are and in which areas you can utilise my skills.
Check my experience
Service Design
User Journey
Accessibility
Product Design
UX/UI Design
Design System
Happy to say that...
9
Months of freelance &
completed 3 projects
20+
Projects successfully
delivered
15
UX Certificates
Completed
I Have
- Experience building and maintaining Design Systems
- A passion for UX design, with focus on building functional and usable products
- High self-motivation in working individually and closely with other teams
- solving key design problems through ideation
- A strong eye for clean, pixel perfect design and a attention to detail
- a strong sense of design theory and typography
- A very positive attitude with an empathetic and holistic view
- Completed 14+ UX certifications, specialising in product psychology and accessibility.
- Works as a service designer, creating current and future state blueprints and conducting service design workshops.
- Skilled in creating user journeys, incorporating user emotions and a storytelling approach.
Skills
- Great skills with Figma, Sketch, & Adobe XD
- Figma - Creating wireframes, Figjam , prototyping (Figma )
- Know-how in (responsive) web design
- Experience building and maintaining design systems
- Background knowledge in the basic of from-end development
- Experience in f acilitating design sprints & workshops
My Experience
Design Case Study
Wipro Talent Supply Chain
(Service Designer)
Improved Wipro’s talent supply chain by identifying gaps through interviews and workshops, providing targeted interventions with solution blueprints for enhanced efficiency.
Aviva FA website redesign
(User Journey Designer)
Collaborated with Aviva UK to identify gaps in their financial adviser platform and proposed interventions via user journeys, working with BAs and service designers
Car comparison Feature
(Product Designer)
Designed a car comparison feature for Cars24 UAE, simplifying car buying with side-by-side comparisons of specs, prices, features, and performance, enhancing user experience efficiently.
Swiggy Redesign
(UX Designer)
As a regular Twiggy user, I spotted gaps in India’s food ordering scene through talks with friends and restaurant owners. This led to a new feature build emotional bonds between restaurants and users.
Auto Lift Car Parking Service
(UX Designer)
In a metropolitan city like Bangalore, traffic and parking are major issues. My idea allows users to pre-book parking spots, ensuring efficient use of limited spaces and hassle-free retrieval.
Game TV App Concept
(UX Designer)
A gaming app where users watch live matches, track schedules, set reminders for favourite players, and chat during live games ensuring users never misses Zezima’s Clash Royale tournament.
Cynergy Bank
(UX Designer - Design System)
Led Cynergy Bank's design system, uniting six teams to enhance communication, managed meetings, structure accessible components, set guidelines, and created and defined design components.
My Recognition
CARS 24 / 2020
Certificate of Appreciation
I designed a post-booking user journey that was later recognised as the best user experience flow across multiple regions. Additionally, I successfully completed over 50+ user flows within a short timeframe, including filter, sort, and car comparison designs, showcasing efficiency and attention to detail.
DESIGNIT / 2022
User centric award
Considering my contributions to the Cynergy project, along with supporting other studio members in conducting workshops and actively contributing to DesignOps, particularly in developing the accessibility heuristic evaluation checklist, I have demonstrated a strong commitment to collaboration and process improvement.
CYNERGY/ 2022
Employer of the month
I have been actively maintaining and improving the Design System used across all squads, ensuring its effectiveness and consistency. I continuously identify areas for improvement and collaborate with the design team to implement necessary changes. My work in this overarching activity has added significant value to the program."
See What Others Are Saying About Me...
My Certificates in Design
I am a self-taught designer, and I am always excited and eager to learn new
things. Over the past five years,
I have completed 16 UX certificates, and I look forward to learning much more in the future
"An investment in knowledge pays the best interest."
Frequently Asked Questions
CONTACT ME
Feel free to contact me, even if you just want to say
'Hi'
Please share more about the
opportunity
I'm excited to discuss it with you!
